Exploited students can be the targets of a cyberattack, which could mean you’re the victim of a scam.
If that’s the case, we want to help you protect your data.
What is an exploit?
An exploit is a computer program that is installed onto a computer or mobile device.
The exploit usually works by compromising a device that’s connected to the Internet and tricking it into running malware.
When a person or organization runs the exploit, they gain access to a computer’s system or device.
You can protect yourself by blocking the malware or encrypting your files before running it.2.
How do I detect an exploit in my data?
If you’re a student, college employee, or anyone else, you’ll want to check to see if you’re already affected by an exploit.
If you’re not, you can look at your files to see whether you’ve been exploited.
If you do, we’ll help you block or encrypt any malicious files and apps from being downloaded and installed.
We’ll also help you take steps to protect your information.3.
How can I block or decrypt an exploit on my device?
You can block an exploit from running by using an app or device to block it.
To block an app, open an app that you’re familiar with.
If the app doesn’t have a pop-up window, click the app icon and then tap Block.
To encrypt your files and files on your device, go to the folder and tap Encrypt.4.
How long will it take to get a fix?
Most of the time, a fix will come within 24 hours.
Sometimes, a problem may appear for 24 hours or longer, and we may need to investigate further to determine why the problem persists.
Once we find out what caused the problem, we may temporarily block or delete the exploit.
If the fix does not arrive within 24 to 48 hours, we will contact you about a potential fix and how long it will take to fix the issue.5.
How does a fix work?
Once we have a fix, we might need to fix it on your behalf.
To do so, we send you an email to let you know that the fix has been applied and we’ll let you start your daily routine.
If your files or apps are encrypted, you may need a file or app restore.
If there are issues with your mobile phone or PC, we can help you download and install an app.6.
How will I know if I’ve been attacked?
An attacker might have installed malware on your computer or device, but it might have been triggered by an internal or external attack.
The attacker might also have used a malicious file or application on your file system or on your phone or device that was installed by another person or group.
An attacker could have gained access to your computer and installed malware or malware-related files on it.
If so, you might not have been attacked by an attacker.7.
What can I do if I think my data has been accessed by an external attacker?
The only way to know that your data has gone viral is to get it back.
If we find that your files were accessed by someone else, we’d like to help find the attacker and recover your data, but we won’t be able to help with recovering the malware.
If your files are encrypted and encrypted files are not available, we recommend that you encrypt your file and file system.
For more information, see our Security Guide for Students and Employees.8.
How much data does an attack take?
An attack is a collection of malware that takes over a computer, or network, or device and attempts to take control of it.
An attack can be carried out by a nation-state, a private company, or a malicious group.
For the most part, attacks happen on an individual computer or network.
However, the number of attacks can be greater than a few percent of the computers or networks on the Internet.
In general, attacks are not the responsibility of individuals or companies.9.
Can I get my files back?
You’re able to get your files back if you reinstall your software.
We can help with that, as well.
We’re available 24 hours a day, seven days a week.
If an attack is still active, you should reinstall all your software so that your system can handle the new version.
You’ll need to do that as soon as possible.10.
Can an attacker compromise the same device multiple times?
An active attacker might attempt to compromise multiple computers or devices at the same time.
If they do, they can take control over a device and gain access and install malicious software.
For example, an attacker could try to infect a different device.
If a device is compromised multiple times, you could get lost in the Internet, lose your files, and lose the opportunity to recover your files.